From tickets to parking, get all the information you need to know to make the Duke’s Mayo Bowl one you’ll never forget.
The Charlotte Sports Foundation is committed to the safety of our fans and are working in collaboration with Bank of America Stadium to ensure a great game day experience. Click here to view the fan protocols at Bank of America Stadium.
All entry to Bank of America events require mobile tickets, as PDF tickets will no longer be valid for entry. All users, both multiple-game and single-game ticket buyers, can access and manage their tickets through the free Charlotte Sports Foundation Mobile App with screen shares below. Mobile ticketing will allow ticket holders to conveniently manage, transfer (forward), or sell tickets and will aid in efforts to reduce the risk of lost or counterfeit tickets. Learn more about our ticketing terms and conditions here.
Bank of America Stadium is adopting a mobile ticket initiative to ensure the safety and security of tickets. Some of the benefits of mobile tickets are:
No. We are replacing the print-at-home PDF ticket option with mobile ticketing. PDF tickets will no longer be valid for entry.
If you do not have a smartphone, you will need to go to the Ticket Office at Bank of America Stadium on Game Day. A printed ticket will NOT be available prior to Game Day.
The recipient can accept their tickets via computer, however they will need to go to the Ticket Office at Bank of America Stadium on Game Day. A printed ticket will NOT be available prior to Game Day. It is also important that the recipient accepts their tickets prior to arriving at Bank of America Stadium to avoid delay.
Ensure that the recipient has received the “Accept Tickets” email. If they have not, you’ll need to cancel the transfer and resend it. Make sure their email address is spelled correctly when transferring. If they have received the “Accept Tickets” email, refer them to our Mobile Ticket Guide.
Please visit one of our Customer Service windows at the Ticket Office for resolution. You’ll need a photo ID of the owner of the ticket(s).
No. Screenshots of tickets or any ticket produced by an unauthorized source will not be accepted. You can access your tickets through the CSF App, or on the Account Manager page on your phone’s browser, or from your “Apple Wallet” (if you have an iPhone).
Everyone will have to download the Charlotte Sports Foundation App to have their tickets on their mobile device.
Yes. When accessing your tickets through your account, tap on the game, and you will be able to swipe right to left through your available tickets. We strongly encourage saving your tickets to your phone’s Wallet or Passbook prior to game day.
Some Androids do not have the ability to add to the mobile wallet at this point. You can find your barcode using the CSF Mobile App. You can also log on to your Account Manager using the web browser.
You can always access your tickets via your phone’s mobile browser. You can login and access your tickets via your Account Manager.
The process to transfer a ticket has not changed. However, the recipient will only be able to access tickets for entry via mobile device. The ability to print tickets at home (a PDF) is no longer available. We encourage you to communicate in advance with whomever you may transfer tickets to and make sure they have a smartphone device to accept and view tickets.
Every fan needs to present a ticket to enter Bank of America Stadium. If your party is not with you, you are able to transfer the ticket to them via your smartphone so they may enter separately.
Yes, there is no limit to the amount of times a ticket can be transferred.
Once the ticket is in your mobile wallet it will be scanned by a reader – you will not see a barcode once the ticket is in your mobile wallet.
Once you are logged into your account, select your mobile ticket and click ‘Ticket Details’ to see the individual ticket price.
You can transfer multiple games to the same person all at once. Visit our mobile ticket guide for instructions on bulk transferring.
You have most likely logged in using an email address that is not associated with your account. Try logging in with an alternative email address. If the issue still persists – please contact the Ticket Office.
Getting around Charlotte for Duke’s Mayo Bowl events is easy. You’ll enjoy the walkability of Uptown and the close proximity of hotels, restaurants and the venues where game events take place. There are more than 30,000 parking spaces located within five blocks of Bank of America Stadium.
Here’s how to make your transportation and parking experiences convenient.
Duke’s Mayo Bowl attendees are encouraged to use public transportation, operated by Charlotte Area Transit System (CATS). This system includes buses, the LYNX light rail service and the CityLYNX streetcar line. Learn more about CATS and its routes.
The Seven20 Garage is located at 720 S. Church Street, directly across from the Lowe’s Gate Entrance at Bank of America Stadium. Open flames and tents are NOT allowed in the parking deck. All parking passes for this lot are mobile passes. To purchase click here.
We recommend booking convenient and affordable parking in advance through SpotHero, the nation’s leading parking reservations app.
To reserve your parking spot for the Duke’s Mayo Bowl, visit the
Bank of America Stadium SpotHero Parking Page and book a spot with rates up to 50% off drive-up.
Those with disabilities who need a drop-off point close to the stadium can use a lane in westbound Morehead Street as it approaches Mint Street, open to vehicles with handicap placards. It will be marked by orange cones. There is a curb cut at the corner and two driveway cuts along Morehead Street for wheelchair access. See map.
To get to the stadium from the drop-off, simply go to the corner of Mint and Morehead streets. Proceed to the right on Mint Street and go under the highway overpass for Interstate 277. The stadium grounds will be on your left after you pass under the overpass. Your ticket will indicate the gate closest to your seat, but you can enter at any gate.
Please keep this drop-off location in mind as you purchase parking. Post-game traffic can be very heavy, and if the driver is parked in an area to the north of the stadium accessing the handicap lane for pick-up can be very time consuming.
Bank of America Stadium does not have reserved handicap parking on stadium grounds, but it has a limited number of spaces allocated for accessible parking in Lot 1, also known as the Mint Street Parking Facility, located at the corner of Mint and Graham streets and directly across from the stadium’s North Gate. Parking for fans with disabilities is available on a first-come, first-served basis for vehicles displaying a handicap placard. This location offers convenience and ease, with three entrances and exits. Grilling and open flames are prohibited in this parking lot.
Lot 1 parking passes are available for purchase.
Click here to view options in Uptown Charlotte.
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Learn how you can maximize your company’s reach by becoming a Duke’s Mayo Bowl event partner or find out how your business can help invest in our local community and support the Charlotte Sports Foundation’s mission by joining our team of Co-Captains.
