Game Day

From tickets to parking, get all the information you need to know to make the Duke’s Mayo Bowl one you’ll never forget.

The Charlotte Sports Foundation is committed to the safety of our fans and are working in collaboration with Bank of America Stadium to ensure a great game day experience. Click here to view the fan protocols at Bank of America Stadium.

FAQ
Tailgating
Parking & Travel
Hotels

FAQ

Where is the general Will Call and Team Public Will Call located, and what time does it open?

The Main Ticket Office is located on the southeast side of the stadium on Mint Street between the South and East gate entrances. Will Call will open at 9:00 AM and will close during 3^rd quarter of the game.

Where are the Team Player/Guest Will Calls located?

Player/Guest Will Call is located to the right of the ticket office for the ACC team and left of the ticket office for the Big Ten team.

What time will Gates Open?

10:30 AM.

What time is Kick-Off?

Kick-Off is 12:00 PM.

Can you purchase beer in the stadium?

Yes, beer can be purchased within the stadium, on all levels. Wine and spirits are available on club level.

How can I enter the stadium?

There are three entrances to enter the stadium. The North Gate is located off of Graham Street, the East Gate is located on Mint Street and the South Gate is located off of Morehead Street. Please note that wait time lines may vary between gates.

Which entrance is closest to Section 340? What about 313?

The closest entrance to 340 is the South Gate located off of Morehead Street and the closest entrance to 313 is the North Gate located off of Graham Street.

Is smoking permitted in the stadium?

Smoking is not permitted in the stadium.

Are lighters allowed in the stadium?

No, they are not permitted.

What am I allowed to bring into the stadium?

To ensure that all fans have a safe and enjoyable visit to Bank of America Stadium, the following items are NOT PERMITTED in the stadium:

Alcoholic beverages
All balls, including footballs of any size
All non-transparent bags or items, including backpacks, binocular/camera cases, cinch bags, computer bags, diaper bags, fanny packs, purses larger than 4.5″ x 6.5″, etc.
Baby seats
Balloons
Coolers or containers, including cans and bottles
Explosives
Fireworks
Folding chairs
Food and beverages, except two (2) sealed plastic non-flavored water bottles per person
Horns, bells, whistles and other noise makers
Illegal drugs
Laptops
Laser pointers
Pets, except service animals assisting those with disabilities
Seat cushions with covers, zippers, clasps, pockets or any other device that would allow concealment of any item
Selfie Sticks
Strollers
Umbrellas
Video equipment
Vuvuzelas
Weapons of any kind and size, including guns, knives, scissors and those carried with a permit
Other items that in the judgment of stadium management pose a safety hazard or diminish the enjoyment of an event by other patrons

Prohibited items that are discovered during security inspections at the stadium entrances must be either returned to the owner’s vehicle or discarded. Unlawful items that are discovered during security inspections are subject to confiscation, and the person in possession of those items may be denied entrance into the stadium and is subject to arrest. Any prohibited item discovered inside the stadium is subject to confiscation.

What is the bag policy?

A ‘clear bag’ policy will be enforced. Bank of America Stadium encourages fans to refrain from bringing any type of bag to the game. Mirroring the policy that’s in place at NFL games, fans will be able to carry the following style and size bag, package, or container at stadium plaza areas, stadium gates, or when approaching queue lines of fans awaiting entry into the stadium:

Bags that are clear plastic, vinyl or PVC and do not exceed 12″ x 6″ x 12.”
One-gallon clear plastic freezer bag (Ziploc bag or similar).
Small clutch bags, approximately the size of a hand, or 4.5″ x 6.5″ with or without a handle or strap, may be carried into the stadium along with one of the clear bag options.

An exception will be made for medically necessary items after proper inspection at the gate.

Tailgating

Tailgating activities can create special risks to public safety due to the use of multiple open-flame cooking devices in close proximity to people, vehicles, buildings, structures and flammable materials. Follow these guidelines if you’re planning to tailgate:

Open-flame cooking devices shall not be operated within 25 feet of any building or structure and not within 10 feet of any motor vehicle.
A minimum clearance of 10 feet shall be maintained between any open-flame cooking device and dry vegetation, combustible materials, trash dumpsters or receptacles, or in close proximity to anything that can create a fire hazard.
Any parking area or lot being used for parking and tailgating activities shall be provided with metal containers for the safe disposal of coals, cinders or hot ashes. Containers shall be clearly labeled “For Coal and Ash Disposal Only.” Any other trash receptacle or container shall not be used for such purpose.
Every effort shall be made to ensure that any coals or cinders are extinguished prior to disposal.
Open-flame cooking devices shall be attended at all times and shall not be used in parking decks or in any manner that will impede pedestrian or vehicle traffic.
Any other type of outdoor burning or open fire, which is not part of a cooking device, is strictly prohibited.

Parking & Travel

Getting around Charlotte for Duke’s Mayo Bowl events is easy. You’ll enjoy the walkability of Uptown and the close proximity of hotels, restaurants and the venues where game events take place. There are more than 30,000 parking spaces located within five blocks of Bank of America Stadium.

Here’s how to make your transportation and parking experiences convenient.

Public Transportation

Duke’s Mayo Bowl attendees are encouraged to use public transportation, operated by Charlotte Area Transit System (CATS). This system includes buses, the LYNX light rail service and the CityLYNX streetcar line. Learn more about CATS and its routes.

Legacy Union Parking

The Seven20 Garage is located at 720 S. Church Street, directly across from the Lowe’s Gate Entrance at Bank of America Stadium. Open flames and tents are NOT allowed in the parking deck. All parking passes for this lot are mobile passes. To purchase click here.

Reserved Parking

We recommend booking convenient and affordable parking in advance through SpotHero, the nation’s leading parking reservations app.

To reserve your parking spot for the Duke’s Mayo Bowl, visit the
Bank of America Stadium SpotHero Parking Page and book a spot with rates up to 50% off drive-up.

Drop-Off Zone and Parking for Fans with Disabilities

Those with disabilities who need a drop-off point close to the stadium can use a lane in westbound Morehead Street as it approaches Mint Street, open to vehicles with handicap placards. It will be marked by orange cones. There is a curb cut at the corner and two driveway cuts along Morehead Street for wheelchair access. See map.

To get to the stadium from the drop-off, simply go to the corner of Mint and Morehead streets. Proceed to the right on Mint Street and go under the highway overpass for Interstate 277. The stadium grounds will be on your left after you pass under the overpass. Your ticket will indicate the gate closest to your seat, but you can enter at any gate.

Please keep this drop-off location in mind as you purchase parking. Post-game traffic can be very heavy, and if the driver is parked in an area to the north of the stadium accessing the handicap lane for pick-up can be very time consuming.

Bank of America Stadium does not have reserved handicap parking on stadium grounds, but it has a limited number of spaces allocated for accessible parking in Lot 1, also known as the Mint Street Parking Facility, located at the corner of Mint and Graham streets and directly across from the stadium’s North Gate. Parking for fans with disabilities is available on a first-come, first-served basis for vehicles displaying a handicap placard. This location offers convenience and ease, with three entrances and exits. Grilling and open flames are prohibited in this parking lot.

Lot 1 parking passes are available for purchase.

Oversized Parking Map

Click here to view options in Uptown Charlotte.

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Current Partners

Become an Official Partner

Learn how you can maximize your company’s reach by becoming a Duke’s Mayo Bowl event partner or find out how your business can help invest in our local community and support the Charlotte Sports Foundation’s mission by joining our team of Co-Captains.

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