Find out everything you need to know about the Duke’s Mayo Classic.

Mobile Ticketing

All entry to Bank of America events require mobile tickets, as PDF tickets will no longer be valid for entry. All users, both multiple-game and single-game ticket buyers, can access and manage their tickets through the free Charlotte Sports Foundation Mobile App with screen shares below. Mobile ticketing will allow ticket holders to conveniently manage, transfer (forward), or sell tickets and will aid in efforts to reduce the risk of lost or counterfeit tickets. Learn more about our ticketing terms and conditions here.

Bank of America Stadium is adopting a mobile ticket initiative to ensure the safety and security of tickets. Some of the benefits of mobile tickets are:

  • Quicker entry into the stadium
  • The ability to manage, transfer or sell your tickets via smartphone
  • Reduces the risk of lost/stolen tickets and discourages the distribution of counterfeit tickets.

No. We are replacing the print-at-home PDF ticket option with mobile ticketing. PDF tickets will no longer be valid for entry.

If you do not have a smartphone, you will need to go to the Ticket Office at Bank of America Stadium on Game Day. A printed ticket will NOT be available prior to Game Day.

The recipient can accept their tickets via computer, however they will need to go to the Ticket Office at Bank of America Stadium on Game Day. A printed ticket will NOT be available prior to Game Day. It is also important that the recipient accepts their tickets prior to arriving at Bank of America Stadium to avoid delay.

Ensure that the recipient has received the “Accept Tickets” email. If they have not, you’ll need to cancel the transfer and resend it. Make sure their email address is spelled correctly when transferring. If they have received the “Accept Tickets” email, refer them to our Mobile Ticket Guide.

Please visit one of our Customer Service windows at the Ticket Office for resolution. You’ll need a photo ID of the owner of the ticket(s).

No. Screenshots of tickets or any ticket produced by an unauthorized source will not be accepted. You can access your tickets through the CSF App, or on the Account Manager page on your phone’s browser, or from your “Apple Wallet” (if you have an iPhone).

Everyone will have to download the Charlotte Sports Foundation App to have their tickets on their mobile device.

Yes. When accessing your tickets through your account, tap on the game, and you will be able to swipe right to left through your available tickets. We strongly encourage saving your tickets to your phone’s Wallet or Passbook prior to game day.

Some Androids do not have the ability to add to the mobile wallet at this point. You can find your barcode using the CSF Mobile App. You can also log on to your Account Manager using the web browser.

You can always access your tickets via your phone’s mobile browser. You can login and access your tickets via your Account Manager.

The process to transfer a ticket has not changed. However, the recipient will only be able to access tickets for entry via mobile device. The ability to print tickets at home (a PDF) is no longer available. We encourage you to communicate in advance with whomever you may transfer tickets to and make sure they have a smartphone device to accept and view tickets.

Every fan needs to present a ticket to enter Bank of America Stadium. If your party is not with you, you are able to transfer the ticket to them via your smartphone so they may enter separately.

Yes, there is no limit to the amount of times a ticket can be transferred.

Once the ticket is in your mobile wallet it will be scanned by a reader – you will not see a barcode once the ticket is in your mobile wallet.

Once you are logged into your account, select your mobile ticket and click ‘Ticket Details’ to see the individual ticket price.

You can transfer multiple games to the same person all at once. Visit our mobile ticket guide for instructions on bulk transferring.

You have most likely logged in using an email address that is not associated with your account. Try logging in with an alternative email address. If the issue still persists – please contact the Ticket Office.

Duke’s Mayo Classic Events

Join us on game day for a for a celebration of all things college football and Duke’s Mayo at our FanFest. Located outside Bank of America Stadium the event opens at 12 PM with fun, food and more for all ages. Plus, fans will be treated to a performance by American Aquarium!

Included in FanFest is:

  • Live music
  • Food and drinks
  • EA Sports College Football activation
  • Kids Zone
  • Partner activation
  • Duke’s Mayo and Southern Sauces!

Schedule:

  • 12 PM FanFest Open
  • 3:30 PM American Aquarium performs at FanFest
  • 4:50 PM NC State Cheer performs at FanFest
  • 5:00 PM Tennessee Cheer performs at FanFest
  • 6:00 PM FanFest closes

FAQ

There is no Will Call due to these games being mobile ticket only events. The Main Ticket Office is located on the southeast side of the stadium on Mint Street between the South and East gate entrances.

The ticket office opens at 1 PM.

The Tennessee Player/Guest Will Call is next to the ticket office. Additionally, each team’s Ticket Manager will be in a dedicated window at the Main Ticket Office for any questions or issues.

5:30 PM

Yes, beer can be purchased within the stadium, on all levels. Wine and spirits are available on club level.

7:30 PM

You may enter Bank of America Stadium from any of the main gates. Each gate will have a roped entry with queue lanes for more efficient entry.

The closest entrance to 340 is the South Gate located off of Morehead Street and the closest entrance to 313 is the North Gate located off of Graham Street.

No, they are not permitted.

Smoking is not permitted in the stadium.

To ensure that all fans have a safe and enjoyable visit to Bank of America Stadium, the following items are NOT PERMITTED in the stadium:

  • Alcoholic beverages
  • All balls, including footballs of any size
  • All non-transparent bags or items, including backpacks, binocular/camera cases, cinch bags, computer bags, diaper bags, fanny packs, purses larger than 4.5″ x 6.5″, etc.
  • Baby seats
  • Balloons
  • Coolers or containers, including cans and bottles
  • Explosives
  • Fireworks
  • Folding chairs
  • Food and beverages, except two (2) sealed plastic non-flavored water bottles per person
  • Horns, bells, whistles and other noise makers
  • Illegal drugs
  • Laptops
  • Laser pointers
  • Pets, except service animals assisting those with disabilities
  • Seat cushions with covers, zippers, clasps, pockets or any other device that would allow concealment of any item
  • Selfie Sticks
  • Strollers
  • Umbrellas
  • Video equipment
  • Vuvuzelas
  • Weapons of any kind and size, including guns, knives, scissors and those carried with a permit
  • Other items that in the judgment of stadium management pose a safety hazard or diminish the enjoyment of an event by other patrons

Prohibited items that are discovered during security inspections at the stadium entrances must be either returned to the owner’s vehicle or discarded. Unlawful items that are discovered during security inspections are subject to confiscation, and the person in possession of those items may be denied entrance into the stadium and is subject to arrest. Any prohibited item discovered inside the stadium is subject to confiscation.

A ‘clear bag’ policy will be enforced. Bank of America Stadium encourages fans to refrain from bringing any type of bag to the game. Mirroring the policy that’s in place at NFL games, fans will be able to carry the following style and size bag, package, or container at stadium plaza areas, stadium gates, or when approaching queue lines of fans awaiting entry into the stadium:

  • Bags that are clear plastic, vinyl or PVC and do not exceed 12″ x 6″ x 12.”
  • One-gallon clear plastic freezer bag (Ziploc bag or similar).
  • Small clutch bags, approximately the size of a hand, or 4.5″ x 6.5″ with or without a handle or strap, may be carried into the stadium along with one of the clear bag options.

An exception will be made for medically necessary items after proper inspection at the gate.

Parking & Travel

Getting around Charlotte for Duke’s Mayo Classic events is easy. You’ll enjoy the walkability of Uptown and the close proximity of hotels, restaurants and the venues where game events take place. There are more than 30,000 parking spaces located within five blocks of Bank of America Stadium.

Here’s how to make your transportation and parking experiences convenient.


Public Transportation

Duke’s Mayo Classic attendees are encouraged to use public transportation, operated by Charlotte Area Transit System (CATS). This system includes buses, the LYNX light rail service and the CityLYNX streetcar line. Learn more about CATS and its routes.

Legacy Union Parking

The Seven20 Garage is located at 720 S. Church Street, directly across from the Lowe’s Gate Entrance at Bank of America Stadium. Open flames and tents are NOT allowed in the parking deck. All parking passes for this lot are mobile passes.

 

Reserved Parking

We recommend booking convenient and affordable parking in advance through SpotHero, the nation’s leading parking reservations app.

To reserve your parking spot for Duke’s Mayo Classic, visit the
Bank of America Stadium SpotHero Parking Page.

Drop-Off Zone and Parking for Fans with Disabilities

Those with disabilities who need a drop-off point close to the stadium can use a lane in westbound Morehead Street as it approaches Mint Street, open to vehicles with handicap placards. It will be marked by orange cones. There is a curb cut at the corner and two driveway cuts along Morehead Street for wheelchair access.

To get to the stadium from the drop-off, simply go to the corner of Mint and Morehead streets. Proceed to the right on Mint Street and go under the highway overpass for Interstate 277. The stadium grounds will be on your left after you pass under the overpass. Your ticket will indicate the gate closest to your seat, but you can enter at any gate.

Please keep this drop-off location in mind as you purchase parking. Post-game traffic can be very heavy, and if the driver is parked in an area to the north of the stadium accessing the handicap lane for pick-up can be very time consuming.

Bank of America Stadium does not have reserved handicap parking on stadium grounds, but it has a limited number of spaces allocated for accessible parking in Lot 1, also known as the Mint Street Parking Facility, located at the corner of Mint and Graham streets and directly across from the stadium’s North Gate. Parking for fans with disabilities is available on a first-come, first-served basis for vehicles displaying a handicap placard. This location offers convenience and ease, with three entrances and exits. Grilling and open flames are prohibited in this parking lot.

Lot 1 parking passes are available for purchase.

Oversized Parking Map

Click here to view options in Uptown Charlotte.

Tailgating

Tailgating activities can create special risks to public safety due to the use of multiple open-flame cooking devices in close proximity to people, vehicles, buildings, structures and flammable materials. Follow these guidelines if you’re planning to tailgate:

  • Open-flame cooking devices shall not be operated within 25 feet of any building or structure and not within 10 feet of any motor vehicle.
  • A minimum clearance of 10 feet shall be maintained between any open-flame cooking device and dry vegetation, combustible materials, trash dumpsters or receptacles, or in close proximity to anything that can create a fire hazard.
  • Any parking area or lot being used for parking and tailgating activities shall be provided with metal containers for the safe disposal of coals, cinders or hot ashes. Containers shall be clearly labeled “For Coal and Ash Disposal Only.” Any other trash receptacle or container shall not be used for such purpose.
  • Every effort shall be made to ensure that any coals or cinders are extinguished prior to disposal.
  • Open-flame cooking devices shall be attended at all times and shall not be used in parking decks or in any manner that will impede pedestrian or vehicle traffic.
  • Any other type of outdoor burning or open fire, which is not part of a cooking device, is strictly prohibited.

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Current Partners

Become an Official Partner

Learn how you can maximize your company’s reach by becoming a Duke’s Mayo Classic event partner or find out how your business can help invest in our local community and support the Charlotte Sports Foundation’s mission by joining our team of Co-Captains.

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