Health & Safety Policies
The arena operations staff has worked diligently to provide a game-day experience that is both safe and enjoyable. While many game-day aspects will feel similar to fans’ previous trips to Spectrum Center, we will continue to provide enhanced cleaning, hand sanitizer stations, cashless transactions and mobile ticketing for fans.
Face masks are recommended for guests attending events at Spectrum Center.
For the safety of everyone involved, clear plastic dividers have been installed at locations where team members and guests interact, including security checkpoints at all entrances and checkout locations at concession stands and in the Hornets Fan Shop.
We ask any fans that are feeling sick on game day to take precaution and stay home.
All entry into the arena will be through mobile tickets.
We encourage fans to click through the verification process and add tickets to the user’s mobile wallet well in advance of Game Day.
Spectrum Center is undertaking enhanced cleaning and disinfecting procedures – based on CDC recommendations – throughout the facility. Some measures include: increasing concentration and frequency of deep-cleaning efforts in high-touch/high-traffic areas, using EPA-approved disinfectant, utilizing electrostatic sprayers and fogging technology within public areas on a daily basis and third-party evaluation of cleaning and disinfecting procedures by infection control specialists.
Spectrum Center has increased the number of touchless hand sanitizing stations throughout the arena, including all concession locations, elevators and entrances.
Spectrum Center has created a 100% cashless experience at all concession stands and retail locations in an effort to eliminate the numerous shared touch points through cash transactions. Reverse ATMs are located throughout the arena to convert cash to card if necessary.
Additional Arena Policies